.public-support-fab{position:fixed;right:22px;bottom:22px;z-index:90;border:0;border-radius:999px;background:#f97316;color:#fff;font-weight:900;padding:12px 17px;box-shadow:0 12px 32px rgba(249,115,22,.28);cursor:pointer}.public-support-panel{position:fixed;right:22px;bottom:76px;z-index:91;width:min(390px,calc(100vw - 28px));max-height:min(620px,calc(100vh - 110px));background:#fff;border:1px solid #e4e7ec;border-radius:16px;box-shadow:0 24px 70px rgba(15,23,42,.18);display:none;overflow:hidden;color:#111827;font-family:-apple-system,BlinkMacSystemFont,"Segoe UI","PingFang SC","Microsoft YaHei",Arial,sans-serif}.public-support-panel.open{display:flex;flex-direction:column}.public-support-head{display:flex;justify-content:space-between;gap:10px;align-items:center;padding:14px 15px;border-bottom:1px solid #eef0f2}.public-support-head b{display:block;font-size:14px}.public-support-head span{display:block;color:#667085;font-size:11px;margin-top:3px}.public-support-head button{border:0;background:transparent;font-size:22px;color:#98a2b3;cursor:pointer}.public-support-body{padding:14px;overflow:auto}.public-support-query{display:grid;grid-template-columns:minmax(0,1fr) auto;gap:8px}.public-support-query input{min-width:0;height:40px;border:1px solid #d0d5dd;border-radius:9px;padding:0 11px;font-size:13px;outline:none}.public-support-query input:focus{border-color:#f59e0b;box-shadow:0 0 0 3px rgba(249,115,22,.1)}.public-support-query button{border:0;border-radius:9px;background:#f97316;color:#fff;font-weight:800;padding:0 13px;cursor:pointer}.public-support-quick{display:flex;gap:7px;flex-wrap:wrap;margin:10px 0}.public-support-quick button{border:1px solid #e4e7ec;background:#f9fafb;border-radius:999px;padding:7px 9px;font-size:11px;cursor:pointer;color:#344054}.public-support-answer{border:1px solid #e4e7ec;background:#f9fafb;border-radius:10px;padding:11px 12px;color:#475467;font-size:12px;line-height:1.75}.public-support-answer .answer-item+.answer-item{border-top:1px solid #e4e7ec;margin-top:10px;padding-top:10px}.public-support-answer b{display:block;color:#111827;margin-bottom:4px}.public-support-login{display:block;margin-top:10px;border:1px solid #fed7aa;background:#fff7ed;color:#c2410c;border-radius:9px;padding:9px 12px;font-size:12px;font-weight:800;text-align:center;text-decoration:none}@media(max-width:620px){.public-support-fab{right:14px;bottom:14px}.public-support-panel{right:14px;bottom:66px;width:calc(100vw - 28px)}}